Case Study: Apria Healthcare Taps LCMS
Apria Healthcare taps its learning content management system (LCMS) to rapidly create, reuse, and track training in order to meet the challenges created by a new bidding structure mandated by the Centers for Medicare & Medicaid Services.
Lake Forest, California-based Apria Healthcare provides customers with home healthcare products and services, including respiratory therapy, diabetic supplies, medications, and home medical equipment services.
The company employs approximately 11,000 healthcare professionals in more than 500 branch offices across the United States, serving over one million patients annually. Each year, healthcare companies such as Apria receive payments from the Centers for Medicare & Medicaid Services—part of the U.S. federal government—for supplying items like wheelchairs, oxygen equipment, and respiratory services to millions of Medicare beneficiaries.
Apria continuously trains its employees, ranging from managers and administrative staff to nurse clinicians and pharmacists, about the company’s products and services, as well as an array of government regulations.
Keyword : LCMS, learning content management system